Working in the IT field, technicians will always try to fix a problem remotely first. The one question that is asked 9 times out of 10 is usually "What is your IP address?". Internet Protocol Address, or IP for short, can tell the technician alot of things. An IP address is comprised of 4 numbers ranging from 0-255 and seperated by a period. EX: "192.168.1.254" This number can tell technicians how or if you are connected to the internet, in work situations it may allow the technician to connect to your machine. After about 15 minutes with some users you might be able to get an IP address from them. It's not because the users are illiterate or stupid its more about the gap that exsists between the technician who asks that question 30 times a day and the end-user who actually looks up their IP only when the PC is down. In this Techreally! we'll show you the simplest most easy way to obtain your ip address and some other key information.
Obtaining IP address in Windows XP:
Step 1: click Start
Step 2: click Run
Step 3: In the Run dialog box type "CMD" with no quotation marks and click "OK". This will open a black window.
Step 4: At the prompt(it usually says something like "c:\>") type "IPCONFIG" with no quotations, it does not have to be capital but there are no spaces. Press "Enter"
Voila! Your IP address, Subnet Mask, and Gateway are all there.
Obtaining IP address in Windows 7/Vista:
Step 1: click Start/Windows Logo
Step 2: in the search box type "CMD" and press "Enter". This will open the black command prompt window.
Step 3: At the prompt(it usually says something like "c:\>") type "IPCONFIG" with no quotations, it does not have to be capital but there are no spaces. Press "Enter"
Voila! Your IP address, Subnet Mask, and Gateway are all there.
Another thing you can do is type "IPCONFIG /all" for all of the information about your adapter and internet connections.
This has been a TechReally technology post.
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Showing posts with label tutorial. Show all posts
Showing posts with label tutorial. Show all posts
20100928
20100922
Using The Sophos Command Line Tool
In my previous post I made the remark that Sophos only supports enterprise and small businesses. While this is true it doesnt mean that they dont have a tool you can use to make sure you are virus free. This little command line tool works wonders its simple and easy to use. I am going to give you a tutorial on the process. Follow along with the video if you need any help.
Step 1: Download the sav32cli.exe file and IDEs from Sophos they can be obtained here.
Step 2: Using the self extrator, extract the files to "c:\sav32cli". For the IDE files you will want to download the zip file and extract them manually to the "c:\sav32cli" folder
Step 3: Goto Start>Run or Windows logo>search programs and files and type "CMD" with no quotes in the box that appears.
Step 4: Once youre black command line box has appeared type the following command with no quotations "c:\sav32cli\sav32cli.exe -f -di". The -f command is for a full scan and -di is for disinfect.
Step 5: If prompted to disinfect hit "A" and wait for the scan to complete.
Thats it, you're all done! You have just utilized some of the best AV software in command-line form around.
If it seems too easy check out the video below, please watch in HD quality to be able to see the writing. Also the video does not show the end of the scan to save time.
Happy Virus hunting!
Thanks for reading another TechReally! technology post. I hope this tutorial helps!
Step 1: Download the sav32cli.exe file and IDEs from Sophos they can be obtained here.
Step 2: Using the self extrator, extract the files to "c:\sav32cli". For the IDE files you will want to download the zip file and extract them manually to the "c:\sav32cli" folder
Step 3: Goto Start>Run or Windows logo>search programs and files and type "CMD" with no quotes in the box that appears.
Step 4: Once youre black command line box has appeared type the following command with no quotations "c:\sav32cli\sav32cli.exe -f -di". The -f command is for a full scan and -di is for disinfect.
Step 5: If prompted to disinfect hit "A" and wait for the scan to complete.
Thats it, you're all done! You have just utilized some of the best AV software in command-line form around.
If it seems too easy check out the video below, please watch in HD quality to be able to see the writing. Also the video does not show the end of the scan to save time.
Happy Virus hunting!
Thanks for reading another TechReally! technology post. I hope this tutorial helps!
20100921
Scanning a computer using a rescue disk
From time to time computers get so messed up that they will not even boot. It’s a frustrating and daunting task for typical users. Fear not my techno amigos TechReally is here to help!
Your problem is a virus you got through Facebook or music downloading or wherever, we’re not here to judge just help you out. When you power on your computer it goes through all of the regular loading screen and then boom you hit a blue screen, or as we in the industry like to call it the “Blue Screen of Death” or BSOD for short. It’s really easily identifiable its blue, has a lot of confusing white numbers and letters, and most importantly you can’t do anything. The other case is that Windows loads and there are a multitude of fake virus warnings making it pretty much impossible for you to do any work what so ever. Then my friends you need a rescue CD, sounds complicated right? Nope, its free, easy to use, and I’m going to show you exactly how to use it. We are going to be using Kaspersky rescue CD for the purpose of this tutorial.
The rescue disks are downloadable in ISO format. ISOs are image files, they allow you to boot from a disk thus running a system from a CD or Thumb Drive and never booting to the hard drive. Just about every rescue disk you find runs off a Linux operating system, this is why the ISOs are so small and easily burnt to CD. When they boot the “mount” your hard drive to scan. Mounting means making it accessible by giving you access and a drive letter.
**DISCLAIMER: Rescue CDs can sometimes get rid of critical system files making your computer incapable of booting. (But it won’t boot in the first place so don’t worry. You’ve got to approach it with the mindset of “Its already broke so obviously I can’t break it anymore”)
Step 1: Obtain the software needed to make your disk. A .ISO file is available for download here Kaspersky Rescue Disk Download.
Step 2: Using Roxio or a Windows 7 machine burn the ISO to a CD. In Win7 just right click on the ISO file and click “Burn ISO to Disk”, if you need help shoot me a comment and ill do a write up on Burning ISOs.
Step 3: Prepare your computer; when you first hit the power button on your computer you see a logo or letters and numbers running on the screen depending on the system. For this tutorial we will use a Dell computer as an example. Pressing F2 will take you into the BIOS settings (It’s important that you only change what I’m about to outline). Look for the “Boot Sequence” Menu; it is usually under the “System” Menu or right there on the front page. Select “Onboard or USB CD-ROM” and press “U” until “Onboard or USB CD-ROM” reaches the top of the menu. Press “Enter”, then press “ESC” and click yes to save changes when prompted. **System Will Restart**
Step 4: open your CD tray and insert your CD that you burnt your ISO to and power off the PC.
Step 5: Once the PC is completely shutdown with the CD in, turn the computer on. You’ll see a screen like that in Figure 1. Press any key to boot from CD. At the next screen select your language using the up/down arrow keys and press enter to confirm your choice. The next screen is one of the most important. You will want to check “Kaspersky Rescue Disk – Graphic Mode”.
Step 6: The Kaspersky disk will start to load and give you an End User License Agreement (EULA) press “C” to confirm. Once you have confirmed the CD will finish loading.
Step 7: Select all of the drives listed and click “Start Scan”
Step 8: The scan will take some time; it’s a deep scan and will find a lot of viruses. At times you will see a pop-up that says “Item found What would you like to do”, Select “Disinfect”. Sometimes after that you may get a screen that says “Disinfect Failed” what would you like to do select “Delete”. This happens when Kaspersky finds files that are mostly virus code.
Step 9: When the scan is done remove the disk and reboot the computer, your computer should now boot up. This works more times than not in these situations.
For the support manual please see:
Kaspersky Rescue CD 10
For detailed instructions on how to setup a USB thumb drive also see:
USB Drive boot
If you have any questions, need any help, or would like to see a tutorial with your specific BIOS manufacturer please comment or email TechReally!
Thanks for reading another TechReally! technology post. I hope this tutorial helps!
Figure 1:
Your problem is a virus you got through Facebook or music downloading or wherever, we’re not here to judge just help you out. When you power on your computer it goes through all of the regular loading screen and then boom you hit a blue screen, or as we in the industry like to call it the “Blue Screen of Death” or BSOD for short. It’s really easily identifiable its blue, has a lot of confusing white numbers and letters, and most importantly you can’t do anything. The other case is that Windows loads and there are a multitude of fake virus warnings making it pretty much impossible for you to do any work what so ever. Then my friends you need a rescue CD, sounds complicated right? Nope, its free, easy to use, and I’m going to show you exactly how to use it. We are going to be using Kaspersky rescue CD for the purpose of this tutorial.
The rescue disks are downloadable in ISO format. ISOs are image files, they allow you to boot from a disk thus running a system from a CD or Thumb Drive and never booting to the hard drive. Just about every rescue disk you find runs off a Linux operating system, this is why the ISOs are so small and easily burnt to CD. When they boot the “mount” your hard drive to scan. Mounting means making it accessible by giving you access and a drive letter.
**DISCLAIMER: Rescue CDs can sometimes get rid of critical system files making your computer incapable of booting. (But it won’t boot in the first place so don’t worry. You’ve got to approach it with the mindset of “Its already broke so obviously I can’t break it anymore”)
Step 1: Obtain the software needed to make your disk. A .ISO file is available for download here Kaspersky Rescue Disk Download.
Step 2: Using Roxio or a Windows 7 machine burn the ISO to a CD. In Win7 just right click on the ISO file and click “Burn ISO to Disk”, if you need help shoot me a comment and ill do a write up on Burning ISOs.
Step 3: Prepare your computer; when you first hit the power button on your computer you see a logo or letters and numbers running on the screen depending on the system. For this tutorial we will use a Dell computer as an example. Pressing F2 will take you into the BIOS settings (It’s important that you only change what I’m about to outline). Look for the “Boot Sequence” Menu; it is usually under the “System” Menu or right there on the front page. Select “Onboard or USB CD-ROM” and press “U” until “Onboard or USB CD-ROM” reaches the top of the menu. Press “Enter”, then press “ESC” and click yes to save changes when prompted. **System Will Restart**
Step 4: open your CD tray and insert your CD that you burnt your ISO to and power off the PC.
Step 5: Once the PC is completely shutdown with the CD in, turn the computer on. You’ll see a screen like that in Figure 1. Press any key to boot from CD. At the next screen select your language using the up/down arrow keys and press enter to confirm your choice. The next screen is one of the most important. You will want to check “Kaspersky Rescue Disk – Graphic Mode”.
Step 6: The Kaspersky disk will start to load and give you an End User License Agreement (EULA) press “C” to confirm. Once you have confirmed the CD will finish loading.
Step 7: Select all of the drives listed and click “Start Scan”
Step 8: The scan will take some time; it’s a deep scan and will find a lot of viruses. At times you will see a pop-up that says “Item found What would you like to do”, Select “Disinfect”. Sometimes after that you may get a screen that says “Disinfect Failed” what would you like to do select “Delete”. This happens when Kaspersky finds files that are mostly virus code.
Step 9: When the scan is done remove the disk and reboot the computer, your computer should now boot up. This works more times than not in these situations.
For the support manual please see:
Kaspersky Rescue CD 10
For detailed instructions on how to setup a USB thumb drive also see:
USB Drive boot
If you have any questions, need any help, or would like to see a tutorial with your specific BIOS manufacturer please comment or email TechReally!
Thanks for reading another TechReally! technology post. I hope this tutorial helps!
Figure 1:
20100915
How To Program Your Direct TV Remote
Contemporary remote controls have become quite complex. In the old days, it used to be that a remote control was a simple electronic device- one power button, a volume up and down button, channel selections and perhaps a mute control. Remote controls today have become more universal, programming the user’s television, satellite receiver, VCR, DVD player, stereo and any other part of the user's home entertainment system.
The problem arises when the viewer is not able to understand the options on the remote control and it becomes useless. DirecTv's remote control can be simply understood if these directions are followed. DirecTV incorporates specific features and special options. A four-position slide switch for easy component selection , code library for popular video and stereo components, code search to help program control of older or discontinued components and memory protection to ensure that the user will not have to reprogram the remote when the batteries are replaced.1. The user chooses the Device
The first thing the user is required to do is choose which device is desired for programming. Most remotes have separate buttons that correspond to the various devices:
SAT - controls the satellite receiver
TV - controls the television set
VCR - controls the VCR
AUX - controls one of several additional units, such as a home stereo
The user presses the button of the device to program until the corresponding light on the remote control begins to flash.
2. The user finds the Code
Once the device desired for programming is chosen, the appropriate code for the particular unit is needed.
Codes for most manufacturers and brands can be found in the back of the remote control user manual. Satellite subscribers can also typically go online
to their provider's website and if all else fails, contact the manufacturer of your remote to get the necessary codes.
3. Program the Device
Using the keypad on the remote control, enter the number that's listed first for the device. When this is finished, enter the appropriate key to indicate completion of input. For some remotes, this might be the asterisk (*) while other remotes might use the pound key (#). The mode light on the remote control will flash again and, if the code was correct, the device can now be controlled with the remote control. The user should test the results by turning the power on and off. Does it work? If so, the device is now programmed.
There is no cause for alarm if the code doesn’t work the first time.
Remotes come with several codes for the various device brands. If the first code doesn't work, start over using the next code and the next and the next until the right one is discovered and the device is programmed.
What if the device isn't listed at all? Look through the list for "general" codes. If those codes are not found, then try scanning for the device. The user manual should have specific advice for devices without a listed code.
The problem arises when the viewer is not able to understand the options on the remote control and it becomes useless. DirecTv's remote control can be simply understood if these directions are followed. DirecTV incorporates specific features and special options. A four-position slide switch for easy component selection , code library for popular video and stereo components, code search to help program control of older or discontinued components and memory protection to ensure that the user will not have to reprogram the remote when the batteries are replaced.1. The user chooses the Device
The first thing the user is required to do is choose which device is desired for programming. Most remotes have separate buttons that correspond to the various devices:
SAT - controls the satellite receiver
TV - controls the television set
VCR - controls the VCR
AUX - controls one of several additional units, such as a home stereo
The user presses the button of the device to program until the corresponding light on the remote control begins to flash.
2. The user finds the Code
Once the device desired for programming is chosen, the appropriate code for the particular unit is needed.
Codes for most manufacturers and brands can be found in the back of the remote control user manual. Satellite subscribers can also typically go online
to their provider's website and if all else fails, contact the manufacturer of your remote to get the necessary codes.
3. Program the Device
Using the keypad on the remote control, enter the number that's listed first for the device. When this is finished, enter the appropriate key to indicate completion of input. For some remotes, this might be the asterisk (*) while other remotes might use the pound key (#). The mode light on the remote control will flash again and, if the code was correct, the device can now be controlled with the remote control. The user should test the results by turning the power on and off. Does it work? If so, the device is now programmed.
There is no cause for alarm if the code doesn’t work the first time.
Remotes come with several codes for the various device brands. If the first code doesn't work, start over using the next code and the next and the next until the right one is discovered and the device is programmed.
What if the device isn't listed at all? Look through the list for "general" codes. If those codes are not found, then try scanning for the device. The user manual should have specific advice for devices without a listed code.
20100212
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